Our cancellation policy is simple. We require you to email us (support@safetymeetingpro.com) a cancellation request using the email address tied to your account. Save your cancellation request email. This ensures that both sides have a record of your request. Requests made over the phone or live chat are not honored. This ensures that it is not possible for someone to create a fake request and it ensures that you have a recorded copy of the original cancellation request. All customers will receive a 15-day period in which they can use all functions of the service provided without a charge. After day 15, the credit card on file will be charged the agreed upon price based on the frequency chosen by the customer. If you decide that Safety Meeting Pro is not for you, let us know within 15 days of creating your account so that we can prevent the charge from taking place.
To better serve our customers, the following refund policy outlines the refund you are entitled to if you wish to discontinue your account after your card has been billed. This applies to renewals only. If a customer does not wish for their account to be renewed automatically at the end of the subscription period, a notice should be sent via email (support@safetymeetingpro.com) stating that you want to cancel your account. Cancellations over the phone are not permitted as it does not create a paper trail for you to document your request for us to cancel your account.
Cancellations through live chat will not be processed and the chat agent will direct you to send a cancellation request via email so that both parties has a copy.
In the event that you cancel your account, you can expect the following: